ZERVICIO PRIVATE CLOUD
Looking for a fully customizable After Sales Service Software System for your own Company, Brand and Customers? Practically own your own Customer Care / Self Care Service Software on the cloud within few minutes. You save on time, save on infrastructure, save on introducing a well established after sales service process/system to your own teams as well as to your customers at no time. Sign up today for Zervicio Private Cloud.
Customize the look & feel as per your brand/company
Service Management you are opening to your customers should have your brand and look & feel imbibed into it. You deserve to promote your own brand/company in all your channels - be it in your sales, purchase, people management. With all these, why to leave behind the customized Service Desk/After Sales Service Management software. Sign-up now and get your customized version of After Sales Service Software System on Cloud.
Setup more customized business alerts through Email & SMS
Configure Zervicio with Confidence! Take control of what email messages your customers should see. Customize it with a help of a Zervicio Relationship Manager at our end. Customize the mail content, customize the brand. To customize it to 100% of your needs, you can also migrate your Zervicio Private Cloud to Zervicio On-Premises version. Contact us to get to know more about this.
Customized rule sets for handling service management channels
Be it your auto assigning of service tickets to nearest geo-locations or customer-near service engineer, the Zervicio Private Cloud gives you fantastic channels to get more closer with your customers; assign, track and question the responsibilities of your service agents / service engineers yet allow them to define their world of rule sets and responsibilities.
Manage your SLA's, motivate your engineers
Manage your SLAs (Service Level Agreements) with your customers, optimize time slots, measure and improve your SLAs, observe your team's performance against defined SLAs and importantly motivate your engineers when they have completed their tasks within the defined SLAs. People are the primary investment for your service business. Use Zervicio to motivate them and appreciate them in a more formal way. A formal mail can speak volumes; in comparison to giving a pat-on-the-back to an employee.
Get a Dedicated Zervicio Connect
Sign-up for a Zervicio Private Cloud and get to know about dedicated Zervicio Connect team member, who will guide you through your setup process, self-customization steps and launch your After Sales Service System for your company. Call us to know more about it.