FEATURES

Zervicio.com is a Cloud based After Sales Service Management Software from  India helps you to manage service operations in an effective with almost Zero deficiency. It connects seamlessly between all the elements of your service operations. By implementing Zervicio, you increase service quality and increase confidence on customers. Streamline your customer support process with Zervicio. Manage your all complaints to 100% precision and monitor their status towards making communication smooth with every customer. Zervicio is mobile ready. Zervicio Mobile is available on Android and Windows Phones. Get closure to your customers.

Customer Support

As a after sales service system, Zervicio helps you to track and manage your inbound tickets and complaints through all popular channels — email, web, social, phone, or chat. Your customers can easily integrate their after sales service/support systems to one or more of their preferred modes of support channels - Read more

Always-on customer service

Customer expectations for service are rising every day. Being able to meet these new needs often means providing a type of personalised service that goes above and beyond what your competitors can deliver - Read more

Serve Professionally, Service Personally

Customer expectations for service are rising every day. Being able to meet these new needs often means providing a type of personalized service that goes above and beyond what your competitors can deliver. You manage to put in a professional process to serve your customers and their service tickets/complaints, still be accessible, respond quick, interact faster using Zervicio Cloud and Zervicio Mobile - Read more

Faster Support

Time is critical when talking about customer care. It’s simple. Faster support is more satisfying for the customer and saves your company money. Giving you and your agents the right systems to resolve cases quickly and easily is what Service Cloud is all about - Read more

Build Knowledge

Quickly search your knowledge base for relevant answers. Or make it easy for customers to do it themselves. Either way, your customers get the answers they need, exactly the way they want to get them - Read more

Service On the Go!

Manage Service Cloud cases from anywhere with the Zervicio Cloud Platform — the fastest, smartest platform for mobile customer service and customer service analytics- Read more